Sam Silverman
Press Release
Swift Auto
Collision Proud New Participants in the CertifiedFirst™
Network of Quality-Rated Auto Body Repair Centers.
Swift Auto Collision recently became an approved participant in the CertifiedFirst Network of quality-rated auto body repair centers. This means that Swift Auto Collision is now authorized to display the designation of the CertifiedFirst Network and offer motorists the added confidence that comes with independent, third party verification of quality standards.
To be eligible, Swift Auto Collision had to demonstrate high levels of customer satisfaction as measured by Customer Research, Inc., utilizing a methodology developed specifically for auto body repair. In addition, auditors from Underwriters Laboratories Inc. (UL) inspected Swift Auto Collision and determined that it met or exceeded the Network’s standards for repair equipment, technician training and facilities. “We are proud to be a participant in the CertifiedFirst Network” said Sam Silverman, President. “This is further proof of our dedication to customer satisfaction.”
As approved participants in the CertifiedFirst Network, Swift Auto Collision offers its own workmanship warranty and a Lifetime Paint Performance Guarantee using products that have earned the coveted Good Housekeeping Seal. These factors - and more - give customers an extra measure of confidence when searching for quality repair work.
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Besides sporting a new logo alongside its own Swift Auto Collision has access to a variety of Network programs including a web site that lets customers track their vehicle repair status on-line.
“We are delighted to have passed the rigorous approval process required to participate in the CertifiedFirst Network,” said Sam Silverman, President.
“We
are proud to associate our name with a program that engages independent,
third-parties such as UL and Customer Research, Inc. to verify that its
standards are being met. For us, this is not just another Network but one truly
dedicated to enhancing customer satisfaction.”
Swift Auto Collision has been dedicated to a philosophy of providing
quality repairs since 1982. State of The
Art Collision & Mechanical Repair Shop, Servicing The
Community of over 18 years. For more
information contact Sam Silverman, Swift Auto Collision 718-462-7400.
The CertifiedFirst Network is a nationally co-branded auto body repair
program developed by the Automotive Refinish unit of PPG Industries to
designate high-performing body shops in
Participating shops must maintain above-average levels of customer courtesy and quality standards, and offer a written guarantee on repairs. The premium finishes applied by certified technicians at these approved shops have been evaluated by the Good Housekeeping Institute and have earned the Good Housekeeping Seal. Field Representatives from Underwriters Laboratories Inc. (UL) annually inspect each shop to verify that the Network’s standards for repair equipment and personnel are met. Approved shops in the CertifiedFirst Network are evaluated annually by Customer Research, Inc. to verify that customer satisfaction standards are being met. For more information, log on to http://www.certifiedfirst.com or call 1-866-CERT-1ST.