FREQUENTLY ASKED QUESTIONS

How long in advance should I make a car rental reservation?

As soon as you know the date that you would like to rent, we recommend that you place a deposit to hold your exotic or luxury car rental reservation. Please check our policies for cancellations.

What can I expect after I make a reservation over the phone?

After we receive your information over the phone & fax, we'll place a half day rental down-payment on your credit card, which guarantees your rental day. We'll then email you a reservation confirmation with all of the specifications of the transaction. Finally, 1-3 days prior to the rental, we will charge the remaining balance to your credit card and place the damage deposit on it as well.

Can I rent at the last minute?

Yes. However, we prefer you set up the rental at least three days in advance so that we may verify your insurance and make sure your vehicle is available, clean and ready.

If I call on the weekend, will I be able to rent a vehicle from you on that day?

Yes, absolutely.

Do you accept walk-ins?

Yes, we would be out of business if we didn't!

If I don't qualify to rent a vehicle because of my age, can someone who is older than me rent the vehicle for me?

Nope, sorry. You must be 21 years or older and in some cases we require you to be 25 or older depending on the type of exotic car for rent.

Can I pay for the damage deposit in cash?

Yes you may.

Do you accept debit cards?

Yes we do.

I do not have adequate insurance coverage, can I still qualify?

It depends. Usually you must have full coverage to rent from us and meet our minimum requirement of 100/300/100. Call us to verify your individual case.

I've had insurance through my insurance company for just a month, do I qualify?

Yes you do.

I have 100/300/100 insurance but have a lot of tickets/accidents, do I still qualify?

It depends. Call us to find out.

What kind of condition are your vehicles in?

All of our vehicles are new models. We take pride in over-maintaining our vehicles so you get the highest quality luxury car rental possible.

How maFL exotic and luxury cars do you have available for rent?

Everything you see on our website and more!

How many locations do you have?

Our two main locations are in Miami, and NEW YORK, Florida and Hollywood, Florida U.S.A. We have affiliates locations around the country, so please call us so we can help you locate which office is closest to you.

Do you rent your exotic vehicles outside of Florida? Will you ship the car to me in a different state?

Yes. We service the entire U.S., but do require a 1-week minimum rental when shipping vehicles out-of-state. Delivery charges and flat rates depending on how far away you are from our location.

Do you offer gift certificates in any denomination?

Absolutely! IMAGE Luxury Car Rentals & Exotic Rentals has gift certificates to fit ANY budget you choose.

Can I be put on your mailing list? Do you sell this list to anyone?

We value your privacy! Just email us to be placed on our mailing list. You can expect a monthly newsletter which will have all-new updates, specials as well as promotions. We do not sell, rent or share your personal information or email address with anyone.

Do you rent to clients who do not live in the United States?

Yes.

Do you know if an exotic car rental company is located in my state?

If IMAGE Luxury Car Rentals & Exotic Rentals does not offer a location in your state, you may have other options from which to choose. Call us today to find out what exotic car rental is available near you. 888-718-0005

How much do you charge to deliver/pick-up a vehicle to/from miami airports?

Pick-up and drop-off is complimentary for most of our vehicles, there is a small fee in some instances. Call or email us to find out more.

Can I leave my vehicle on your premises during my rental?

Yes